Software

Deep Expertise

Software remains one of the most reliable engines of value creation in private equity. Global software spend is projected to grow >10% annually through 2030, driven by digital transformation, cloud adoption and AI across every sector. Investors prize recurring revenue and scalability, but the market has matured: scrutiny increasingly falls on retention, pricing power, and efficient GTM execution alongside ARR growth. The winners are those that combine sticky vertical or horizontal propositions with disciplined commercial models, and it's where we help our clients build conviction.

What We Cover

Our Expertise

We've supported both established leaders and fast-growing challengers, helping them scale with stronger customer strategies that turn rapid growth into sustainable success, through:

1

Market positioning

Evaluating value proposition, adoption curves, and customer stickiness
2

Product & service differentiation

Benchmarking product portfolios, roadmaps, and service wrap
3

Business performance

Analysing retention, expansion, and unit economics to identify value drivers
4

Growth headroom

Evidencing opportunities for new wins, cross-sell, and upsell

Deal Spotlight

Totalmobile

Supporting Organic and Inorganic Growth Across Multiple Investment Cycles

Totalmobile is a leading field service management (FSM) software provider, enabling over 500,000 frontline workers to deliver essential services more efficiently across healthcare, local government, housing, emergency services, facilities management, and infrastructure. Over successive investment cycles, the business has transitioned from perpetual licence sales to a SaaS model, expanded internationally, and completed several strategic acquisitions.

Totalmobile is one of GCS’s longest-standing clients. Over an 8-year period, we regularly supported the business and its investors — first Horizon Capital, then Bowmark Capital — across multiple phases of organic growth, product expansion, and buy-and-build execution.

What we did

Across 10+ engagements, our work has spanned strategy, value creation, and transaction advisory. We helped Totalmobile's management articulate their value, scale with confidence, and secure investor backing across multiple cycles.

Market Expansion Strategy

Developed market entry and product expansion strategies across new verticals and geographies

Buy-and-Build Analysis

Conducted market analysis, customer referencing, and proposition assessment for targeted add-on acquisitions as Totalmobile broadened its platform with capabilities in IoT, rostering, lone worker protection, and AI-enabled field service workflows

SaaS Transition Support

Supported the shift to a recurring revenue model with evidence on pricing power, adoption barriers, and commercial readiness

Sell-Side CDD

Delivered sell-side Commercial Due Diligence ahead of Bowmark’s acquisition

Value Creation Insight

Provided market and customer insight during both Horizon and Bowmark ownership periods to support ongoing value creation

Across more than 10 platforms and many investment cycles, GCS has consistently delivered primary research of outstanding quality. Their insight, rigour and ability to understand both the market and the strategic journey of each business made them a trusted partner through every phase of growth.

Importantly, I genuinely enjoy each engagement with each member of their professional, diligent and easy to work with team.”

Mark Rogerson, Executive Chair & NED, Totalmobile

Get in Touch

Speak to our Software team